Tech-Connection is our latest creation that give dealers the ability to create a unique QR code system that allow your customers the ability to Request Service and Products directly from you Service team. Each QR code with it intelligent data base recognizes the customer and exactly what boat, engine or pontoon they own. This system eliminates customer from having to know the details that frustrate them so much when the call in for service. It's incorporated a quick message system that can be chosen along with a brief text area to explain more details. These message are directly sent by text using Kenect's texting platform and also by email. Tech-Connection offers direct communication with the customer and conversation tracking along with status and advisor and technician assignment. This unique tool aslo incorporates and invoicing and (coming soon)payment feature when the work is complete. Each customer after using Tech-Connection will also be able to view any past service completed on their watercaft directly from their app.
Digital Showroom Manager (DSM)
Both Manufacturers and Dealer are able to showcase their brands on a interactive platform without leaving the customer. Online brochures, model specifications, MSRP pricing, order forms, custom printable quotes, retail financing and retail window stickers are available immediatley. DSM also has the ability to search in stock inventory for a similar unit.
Digital Showroom Manager Pre-Owned
DSM Pre-Owned is a perect tool for pre-ownned inventory, print quotes, calculate payments, and create purchase agreements from one simple format.
Digital Inventory Management
MDT's Digital Inventory Management sysetm gives both manufacturers and dealers an array of management through real time platforms. Manufacturers can automatically upload shipped inventory to the recieving dealers inventory list. This process increases effincency and accuracy of the inventory for manufacturers and dealers. MDT's and its automated intergration into the Warranty Registration system improves accuracy to 100%.
Digital Warranty Registration
The Digital Warranty Registration System intergrates seamlessly by providing simple, efficent and accurate information that is generated directly from the Inventory Management System. Its ease of use, pre-populated and stored information as well as the removal of sold units from the Inventory Management System keeps both manufacturers, manufacturer sales reps and dealers up todate with real time accurate customer information and inventory counts.
Digital Warranty Claims
MDT's Digital Warranty Claim system enables dealers to submit a pre-populated warranty claim form to the manufacturer in a highly efficent matter. Warranty claims are digitally sent to the manufacturers warranty administrator for review. The administrator can approve, deny, place on parts hold or ask for more information- all electronically. Our system includes MDT's exclusive notification system that notifies both the manufacturer and the dealer of any status changes by sending a automatic email refrencing a claim status change.
Digital Warranty Reporting
Digital Warranty Reporting maintains data of each dealer's warranty registration and warranty claim history for the manufacturer and dealer. Reports can be generated by using the model, model year, failure or individual dealership information. Records can be quickly accesses at any time through MDT's reporting system. Our seamless intergration of systems provides increased accuracy, efficiency and proficincy in reporting.
Digital Document Center
The Digital Document Center is a resource area that allows manufacturers to communicate important information to their dealer group.Manufacturers can upload pricing updates, special sales programs, recalls, promotions, parts lists, service bulletins and any other information they believe important to share either the dealer network.
The Digital Document Center is an invaluable resource center for manufacturers to enhance and share with their dealers critical product knowledge and information.